The product
Solnix AI Gov Suite
Citizen services, permits and benefits agents that are fast, fair and auditable..
One dashboard for every government & public sector department. Each department runs its own team of agents on the systems you already use. They handle the routine steps, stop at a checkpoint for the decisions your people own, and record every step for audit.
In the field
Drone ops in the Gov suite
Inside the suite
Pick a department to see how its agents work
311 Service Agent
Answers resident questions, files service requests with location and photos, and keeps residents updated until closed.
- 1Starts whenCall, web, app or text to 311
- 2AgentIntent Agent
- 3AgentLocation Agent
- 4AgentRoute Agent
- 5AgentUpdate Agent
- 6CheckpointSupervisor approves
- 7ThenSystems are updated and the run is saved to the audit trail
Questions about the Gov suite
What is the Solnix AI Gov Suite?
The Solnix AI Gov Suite is an agent dashboard for government & public sector with 8 department dashboards and 32 specialised AI agents. Citizen services, permits and benefits agents that are fast, fair and auditable.
Which departments does the Gov suite cover?
311 Service Agent, Permit Plan Review, Benefits Eligibility Assistant, RFP Evaluation Assistant, Dispatch Assist, Public Records Request Desk, Grants Management and Civil Service Hiring. Each runs its own agent workflow with a human checkpoint and an audit trail.
What does the 311 Service Agent workflow do?
Answers resident questions, files service requests with location and photos, and keeps residents updated until closed. It starts when call, web, app or text to 311, runs 4 agents (Intent Agent, Location Agent, Route Agent, Update Agent) and stops for the supervisor to approve.
Does the Gov suite include drone inspection?
Yes. Drone ops in the Gov suite runs missions such as traffic flow · Ring Road: cars, buses, bikes and pedestrians tracked; stalled vehicle flagged.
How can I try the Gov suite?
Open https://enterprise.solnixmedia.com/government and verify a work email for a 14-day guided tour on sample government & public sector data.
The Challenge
Operational backlogs and outdated systems limiting public service delivery
Legacy infrastructure, resource constraints, and compliance requirements compound delays across every government function.
Service Delivery Backlogs
Benefits processing, permit applications, and public records requests accumulate in backlogs that damage citizen trust. Manual processing of paper and PDF submissions creates bottlenecks that scale with application volume.
Legacy System Constraints
Government agencies operate on decades-old systems that can't be replaced quickly. AI must integrate with existing infrastructure rather than requiring wholesale modernization.
Policy Intelligence Gaps
Policy makers lack systematic tools to analyze public comment submissions, legislative data, and program outcome data at scale. Decisions are made on incomplete evidence.
Workforce Productivity
Government workforces face the same AI productivity gap as the private sector, but with additional constraints, procurement processes, union agreements, and technology adoption resistance slow deployment.
Education AI Solutions
AI systems for federal, state, and local government
Citizen Services AI
AI agents that handle benefit eligibility inquiries, permit status checks, and service requests across web, phone, and SMS, reducing call center volume and wait times.
Document Processing Automation
AI extraction and processing of applications, public records requests, and compliance submissions, accelerating review timelines and reducing manual data entry.
Public Comment Analysis
NLP systems that process thousands of public comments on proposed rules and environmental reviews, synthesizing themes, concerns, and representative viewpoints for policymakers.
Benefits Fraud Detection
ML systems that identify anomalous benefit applications, provider billing patterns, and claim relationships, reducing improper payments across entitlement programs.
Case Management Intelligence
AI that prioritizes cases by urgency and complexity, routes to appropriate specialists, and surfaces relevant precedents and policy guidance for case workers.
Budget & Grant Analytics
AI systems that analyze program spend vs. outcomes, identify underspend risks, and surface grant performance patterns, improving accountability and resource allocation decisions.
End-to-End Implementation
End-to-end AI implementation for public sector
Solnix delivers the full lifecycle, from opportunity mapping through production deployment and continuous improvement. The same proven methodology powers every public sector engagement, tailored to your systems, data, and regulatory environment.
Discovery & AI Opportunity Mapping
We start by understanding your operations, data landscape, and goals, then map where AI delivers measurable value and where it does not. Every engagement begins with a prioritized opportunity backlog, not a technology pitch.
Data Foundation & Readiness
AI is only as good as the data behind it. We assess data quality, connect fragmented sources, and build the secure, governed pipelines that production AI depends on, with privacy and compliance designed in from the start.
Model & Agent Development
We build the models, retrieval systems, and AI agents tailored to your use cases, selecting the right approach (fine-tuning, RAG, multi-agent orchestration) for accuracy, cost, and latency, and validating against your real-world edge cases.
Integration & Workflow Embedding
AI only creates value when it lives inside the tools your teams already use. We embed models and agents into existing systems, surfaces, and workflows, so adoption is natural and human-in-the-loop controls stay in place.
Deployment, Security & Compliance
We deploy to production with the security, monitoring, and compliance controls enterprises require, including bias and fairness testing, audit logging, and the observability needed to operate AI responsibly at scale.
Optimization & Continuous Improvement
AI systems improve with use. We measure outcomes against the goals set in Phase 01, retrain and tune from live feedback, and expand to the next set of use cases, turning a single deployment into a compounding capability.
Methodology
How Solnix Builds for the Public Sector
01, Compliance Architecture Design
01, Compliance Architecture Design
All systems are designed within applicable frameworks. FedRAMP, StateRAMP, FISMA, Section 508, and relevant state data privacy laws, from the first architecture decision.
02, Legacy System Integration
02, Legacy System Integration
We build integration layers for COTS and legacy government systems, including mainframe data extraction, SOAP web services, and batch file processing, rather than requiring modernization as a prerequisite.
03, Procurement-Aligned Delivery
03, Procurement-Aligned Delivery
We support government procurement processes including FAR/DFAR compliance, SAM.gov registration, and delivery structures compatible with contract vehicle requirements.
04, Accessibility & Equity Review
04, Accessibility & Equity Review
All citizen-facing AI systems are tested against Section 508 accessibility standards and evaluated for disparate impact across demographic groups before deployment.
05, Knowledge Transfer & Sustainment
05, Knowledge Transfer & Sustainment
We build government agency team capability alongside AI deployment, providing training, documentation, and sustainment support that reduces long-term dependence on external contractors.
FAQ
Questions from CIOs, program managers, and agency leaders
Get Started
Government That Works Better for Everyone.
Solnix builds public sector AI that reduces backlogs, improves citizen experience, and gives agency leaders the intelligence to make better policy decisions.
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