Chatbots we build
| Chatbot | What it does |
|---|---|
| Customer service chatbot | Resolves common questions and requests on your website, app or messaging channels, and escalates the rest |
| Internal knowledge chatbot | Answers staff questions from policies, wikis and tickets, respecting document permissions |
| Sales and lead chatbot | Qualifies visitors, answers product questions and books meetings into your CRM |
| Voice AI assistant | Handles phone calls for routine requests with speech recognition and natural voice, and transfers to staff |
| RAG chatbot | Answers from large document collections with citations using retrieval-augmented generation |
How we make chatbots reliable
- Retrieval over approved content, so answers come from your sources and show citations.
- Evaluation sets built from real conversations, re-run before every change.
- Guardrails for off-topic, unsafe or low-confidence questions, with a handover to a person.
- Scoped actions through your APIs, with limits and logging for every step.
- Analytics on resolution, handover rate, satisfaction and cost per conversation.
Frequently asked questions
How much does AI chatbot development cost?
It depends on channels, integrations and languages. Solnix prices chatbot builds as fixed milestones after scoping, starting with a consultation from $100 that is credited toward the build.
How long does it take to build an AI chatbot?
A prototype answering from your content typically takes 3 to 5 weeks; a production chatbot with integrations and handover is usually live in about 60 days.
How do you stop a chatbot making things up?
The chatbot answers from retrieved, approved content and cites it; when the content does not cover a question, it says so or hands over to a person. We test this with evaluation sets before launch.
Can the chatbot work with our helpdesk and CRM?
Yes. We integrate with helpdesks such as Zendesk, Intercom, Freshdesk and ServiceNow, and CRMs such as Salesforce and HubSpot.
Do you build voice AI agents?
Yes. We build voice assistants for phone lines that handle routine requests and transfer to staff with context.